The City of Charleston has signed a new contract for residential trash collection for Daniel Island. This change comes as part of the City’s ongoing efforts to improve services and ensure reliable and efficient waste pickup for all residents.
As with any major operational shift, there will be a brief transition period while crews learn the routes, systems, and unique needs of our neighborhoods. We understand that changes like these can come with occasional bumps in the road, and we sincerely appreciate everyone’s patience and understanding as the new contractor gets up to speed.
What to Expect Over the Coming Weeks
Residents may experience some delays or missed pickups during the initial transition period. Please know that the City and the new contractor are working closely to minimize disruptions and ensure a smooth handover. Teams are undergoing route training and operational onboarding to align with the high standards our community expects.
Need Assistance?
If you experience a missed trash pickup or have questions or concerns about waste collection, we encourage you to reach out directly to the Charleston Citizen Services Desk at (843) 724-7311 or online HERE. Your input helps the City address any gaps quickly and effectively.
The City is confident that with a little time and cooperation, this transition will result in improved service and greater efficiency for Daniel Island residents.
Thank you again for your patience.