As of this past Saturday, May 20th, Gate Attendants are now staffed 7 days a week, Monday-Sunday from 8 AM – 8 PM at all three DICA pools.
All pool staff members are employees of Sweetwater Pools, the DICA Pool Contractor. Although pool staff members are not direct employees of DICA, residents are encouraged to notify the POA at (843) 971-9200 if they have any issues with pool staff.
Please note: Gate attendant duties will be to greet residents and guests as well as keep a watchful eye on the pool, periodic cleaning of the pools and bathrooms, monitor the chemical balance, etc. They cannot and will not perform lifesaving rescues. Additionally, gate attendants are not meant to be babysitters. Ultimately, it is the parent’s responsibility to look after their child.
Gate attendants will have the authority to let residents know when they are breaking the rules and residents are encouraged to notify gate attendants on duty if they see any infractions so they can notify POA staff if an immediate response is needed. If pool rules are not followed on a consistent basis, the privilege may be suspended.
We take the security and safety of our amenities very seriously and encourage you to let us know if you are seeing any dangerous behavior at any of our Daniel Island amenities. The pools are checked multiple times a day by our staff as well as our pool contractor.
There are emergency phones at all three pools for residents to use if a safety emergency occurs. This phone is located in the breezeway/entrance of each pool. If an emergency arises and you need EMS or Police, please pick up this phone and press the button. You will be automatically connected to emergency personnel. The address for each pool is located above the phone for easy access.
We hope that property owners will have a safe and fun year using the community pools in a responsible manner.